43545 issues resolved through Mukhya Mantri Seva Sankalp Helpline-1100
Chief Minister Jai Ram Thakur said here today that State Government was according top priority for redressal of public grievances at their door steps. He said that for this the Government had launched ‘Janmanch’ programme to ensure that people do not face inconvenience for solving their various issues and grievances. He said that first Janmanch was organized on 3rd June, 2018 and since then 181 such programmes were held in different parts of the State, till date.
Chief Minister said that as many as 44800 grievances and demands of people were received during these Janmanch programmes out of which over 90 percent have been redressed thereby providing succour to the common man. He said that he was personally monitoring progress of redressal of grievances.
Jai Ram Thakur said that going a step forward, the State Government launched yet another programme ‘Mukhya Mantri Seva Sankalp Helpline-1100’ for redressal of public grievances by optimum use of technology on 16th September last year. He said that the complainants can register their complaints by dialing 1100 and the same would be redressed within the stipulated time period. He said that this Helpline has become very popular among the common man as till date about 208818 calls have been received from people of different parts of the State.
Chief Minister said that out of these total 208818 calls, 50706 were complaints regarding various issues. He said that out of these 43545 issues have been resolved and only 7161 were at different stages of redressal.
Jai Ram Thakur said that these programmes were not only saving the precious time and money of the common man but have also reduced the footfalls in the government offices and ensured time bound and speedy redressal of public grievances.